Transcender's Cert-50-658 exam prep software is a challenging and effective tool that prepares IT professionals for Novell's Service and Support certification exam. Successfully passing this exam leads to certification as a CNE. And with Transcender you're guaranteed to pass. As a CNE, you solve advanced company-wide support problems and high-level network problems, as well as planning, installing, configuring, troubleshooting and upgrading services for networks. The 50-658 exam will require you to demonstrate a variety of network support skills including Token Ring Network, Ethernet Network and how to troubleshoot and support FDDI Networks. Transcender's tough exam preparation tools combined with your experience will ensure you've got the edge to succeed.

• Use the 6-Step Network Troubleshooting Model to Solve Problems.
• Use System Diagnostic Software to Troubleshoot Problems
• Document Your Network to Avoid or Prepare for Recurrence
• Find Troubleshooting Information with Novell Internet Services
• Find Troubleshooting Information with SupportSource 2000
• Choose the Appropriate Research Tool
• Describe Network Cabling Types
• Configure and Install Network Boards
• Describe and support a Token Ring Network.
• Describe and support an Ethernet Network.
• Describe FDDI and understand how to troubleshoot and support FDDI Networks.
• Describe ATM and understand how to support an ATM network.
• Describe Basic Hard Disk Principles
• Install a SCSI Hard Disk
• Install an IDE Hard Disk
• Install and Configure a CD as a NetWare Volume
• Prepare a Hard Disk for Use
• Create a NetWare Storage System
• Define Disk Mirroring and Duplexing and Set Them Up
• Troubleshoot Common SCSI and IDE Disk Problems
• Define Hard Disk Terminology
• Describe the Novell Client for Windows 98
• Troubleshoot the Novell Client on a Windows 98 Workstation
• Describe the Novell Client for Windows NT
• Troubleshoot the Novell Client on a Windows NT Workstation
• Explain NDPS, Its Components, and Printer Types
• Use General Troubleshooting Principles to Solve NDPS Printing Problems
• Troubleshoot Common NDPS Printing Problems
• Explain Queue-Based Printing, Its Components, and Processes
• Troubleshoot Queue-Based Network Printing Problems
• Troubleshoot Queue-Based Printing Problems at the Workstation
• Troubleshoot Queue-Based Printing Problems at the Print Queue
• Troubleshoot Queue-Based Printing Problems at the Print Server
• Troubleshoot Queue-Based Printing Problems at the Remote Printer Workstation
• Troubleshoot Queue-Based Printing Problems at the Printer
• Install the Newest Server Software
• Resolve Server Abends and Lockups
• Create a Memory Image to Resolve Server Abends and Lockups
• Troubleshoot Performance Bottlenecks
• Use LANalyzer to Diagnose Performance Problems
• Explain Disaster Recovery Options

   

  Practice Test Format:

  • Over 340 exceptionally realistic practice exam questions

• Transcender Realistic questions:Transcender strives to present the most comprehensive and realistic exam questions available so you know what to expect on exam day.
• Transcender Detailed explanations:Every question is explained in exacting detail. This is where the serious study value is in Transcender products. We not only explain why the right answer is right, we explain why the wrong answer isn't.
• Transcender References:Every answer explanation includes references to commonly available study materials. These references show you exactly where to look to study topics in detail.
• Transcender License:Transcender product key is good to download the same product on upto three computers like home, work, laptop.
• Transcender Quality:Transcender offers award winning quality products
• Transcender Score report:Score report - A detailed score report pinpoints your weak areas. TranscenderCert also can track your score history as you save your results over time.
• Transcender Flash:Flash card quizzes help you get ready for the exam.